CLAIMS PROCESS
Despite our attention to detail at every stage of the process, from reception to delivery of the result, you may not be satisfied with our services. services Please take the time to tell us what you think so that we can take the necessary steps to improve the quality of our services. services.
- 1) Registering your claim .
- 2) Informing the complainant that a complaint has been received.
- 3) Gathering the necessary information and examining the claim.
- 4) Definition and implementation of actions to be taken.
- 5) Informing the complainant of the conclusions of the agreed actions and the state of progress.
- 6) Closing the claim.
